Broker Contact- Louis C. Bernardi
516.804.3383 Phone
516.997.3018 Fax
lcbernardi@groupplannersinc.com
service@groupplannersinc.com

Important Addresses - Aetna

Aetna Claims Department (HMO/POS)
Aetna, Inc.
P O Box 981107
El Paso, TX 79998-1107


Aetna Claims Department (EPO/PPO)

Aetna, Inc.
One Farr View 
Cranbury, NJ 08512


OptumRx (Pharmacy Claims)
Aetna Pharmacy Management
PO Box 398106
Minneapolis, MN 55435-8106

Important Phone Numbers - Aetna

Employer Services- 888.287.4295
Member Services (HMO/POS)- 888.702.3862

Member Services (EPO/PPO)- 888.802.3862

Member Services (Dental)- 877.238.6200

Member Services (Life)- 800.523.5065

Member Services (Pharmacy)- 800.238.6279

Aetna Specialty Rx- 866.782.2779

Mail-order Rx- 866.612.3862

Mail-order refills- www.aetnanavigator.com

Medical Pre-cert- 800.245.1206

Employer Verification Forms- Fax 866.776.3787

Collections- 866.497.2855

Billing Account Reconciliation- 877.287.4295

24 Hour Nurse Hotline- 800.556.1555

Vision One Discount- 800.793.8616

My Network

Provider Search - Here

Select the following Network- Elect Choice EPO (Open Access) Network under 'Aetna Open Access Plans'

My Benefit Summaries/SBC's

2016 Aetna SBC's

My Medical Insurance Forms 

My Prescription Benefits

My Carrier Website